Automate account management with Change Sign-In email

We are pleased to announce that we have automated our sign-in email change process. If you need to change the email address that is associated with your account, you are now able to sign-in and change this without contacting Customer Support. Here’s how to change your sign-in email address.

Follow these steps to change your sign-in email account information.

  1. Navigate to www.sendthisfile.com and Sign-in to your account
  2. Go to My Account
  3. Click Change Sign-in
  4. In the New email address type the new email address that you wish to use
  5. In the Current Password type in your password
  6. Click Request Verification Email button, a confirmation email will be sent to you
  7. Go to your new email address inbox and locate the confirmation email with the subject ‘SendThisFile Account Verification
  8. Click on the confirmation link in this email to complete your email address change

Once confirmation is complete, you may begin using your new email address immediately to sign-in to your account.

As always, please let us know if you like the changes we have made and if you have any new suggestions for improvement.

-The SendThisFile Team

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