We are pleased to announce that we have automated our sign-in email change process. If you need to change the email address that is associated with your account, you are now able to sign-in and change this without contacting Customer Support. Here’s how to change your sign-in email address.
Follow these steps to change your sign-in email account information.
- Navigate to www.sendthisfile.com and Sign-in to your account
- Go to My Account
- Click Change Sign-in
- In the New email address type the new email address that you wish to use
- In the Current Password type in your password
- Click Request Verification Email button, a confirmation email will be sent to you
- Go to your new email address inbox and locate the confirmation email with the subject ‘SendThisFile Account Verification‘
- Click on the confirmation link in this email to complete your email address change
Once confirmation is complete, you may begin using your new email address immediately to sign-in to your account.
As always, please let us know if you like the changes we have made and if you have any new suggestions for improvement.
-The SendThisFile Team