Customer Spotlight: How NexLearn replaced FTP

Periodically, we highlight customer file sharing experiences. In this blog post we will discuss NextLearn and how they used a SendThisFile FileBox to collect large customer files and replace FTP file collection.

NexLearn, an eLearning developer, had created a new learning simulation for their company and was looking for a way to promote it on their website. Having determined that a customer design contest would be the best way to generate buzz, NexLearn quickly discovered how tricky collecting large design files could be. FTP proved too cumbersome a method, requiring technical resources to setup and manage the project. To participate, customers needed a way to send files that were likely too large for normal email services that reject emails containing files larger than 25MB. Since file collecting would only last the duration of the contest, it made little sense to invest company resources into such a minor aspect of their business. NexLearn needed an expert.

After comparing various managed file transfer (MFT) providers, NexLearn determined that SendThisFile offered a powerfully simple solution. To collect customer design files for the contest, NexLearn placed a SendThisFile FileBox on their NexLearn contest page.


SendThisFile FileBox

A FileBox is an upload widget that transfers an uploader’s email address, message, and files to NexLearn’s account at SendThisFile. All files uploaded via the FileBox could be downloaded from SendThisFile servers at NexLearn’s convenience. Integration was easy too, since NexLearn only had to copy-and-paste the auto-generated HTML code for the FileBox onto their webpage.

Now NexLearn had an easy way to add file upload capabilities to their website, without requiring special technical knowledge or ongoing management. SendThisFile makes collecting customer files easy.

Click here to read the NexLearn case study.

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Improved menu navigation and configurable defaults

We are pleased to share a few new changes we have made to our service, improved menu navigation and enhanced mode defaults! The changes come at no charge and are part of our commitment to continually update our service to meet your needs.

Improved Menu Navigation

Navigation Update- now with My FilesWe have promoted our ‘My Files’ function to the top of the navigation bar. Previously it was a bit hard to find. This makes it much easier to find and view your file transfer activity.

New enhanced mode defaults

Enhanced mode defaults now availableJust like our classic mode, the enhanced mode will now allow for defaults to be set for email notifications. You can set the Subject line to anything you wish, and no longer have to retype your desired subject line each time.

Another added feature is the ability to have the “To:” field remember the email address of the last notification sent. When this default is set, you won’t have to try to remember or retype the email address of the last person you sent a file to, it will already be there!

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Why SOPA is bad for the Internet and bad for you

Today is January 18th, SOPA protest day. If you’ve been online, opened a newspaper, or watched T.V. in the past week you’ve no doubt heard of SOPA. So why are Internet websites protesting SOPA and why is SOPA such a big deal? Let me explain.

The Stop Online Piracy Act (SOPA) and it’s Senate cousin the Protect IP Act (PIPA),  are well intentioned, but deeply flawed, bills being debated in Congress. If passed into law, both SOPA and PIPA would give the government unprecedented power to censor the internet and arbitrarily shut down websites without due process.

From Wikipedia:

The originally proposed bill would allow the U.S. Department of Justice, as well as copyright holders, to seek court orders against websites accused of enabling or facilitating copyright infringement. Depending on who makes the request, the court order could include barring online advertising networks and payment facilitators from doing business with the allegedly infringing website, barring search engines from linking to such sites, and requiring Internet service providers to block access to such sites.

The bill grants law enforcement the ability to completely shut down any website, be it foreign or domestic, using DNS filtering without due process. In short, they could force ISPs (Internet service providers) to block your access to websites and even remove them from search engine results, thus destroying the internet-based business without giving it the opportunity to defend itself.

Why is this bad? As written, SOPA threatens current jobs, hampers innovation by creating undue risk, flouts due process, could disrupt lawful Internet service websites, and violates the privacy of file sharers.

And it gets worse from there.

From SOPA Section 101:

(23) U.S.-DIRECTED SITE- The term `U.S.-directed site’ means an Internet site or portion thereof that is used to conduct business directed to residents of the United States, or that otherwise demonstrates the existence of minimum contacts sufficient for the exercise of personal jurisdiction over the owner or operator of the Internet site consistent with the Constitution of the United States, based on relevant evidence that may include whether–

(A) the Internet site is used to provide goods or services to users located in the United States;

(B) there is evidence that the Internet site or portion thereof is intended to offer or provide–
(i) such goods and services,
(ii) access to such goods and services, or
(iii) delivery of such goods and services,
to users located in the United States;

(C) the Internet site or portion thereof does not contain reasonable measures to prevent such goods and services from being obtained in or delivered to the United States; and

SOPA is written in such a way that if any legitimate business service (or even your Internet service provider) does not monitor its customer’s file transfers for copyright violations, then that service would be complicit in the copyright infringement.

SendThisFile abhors piracy in all its forms and we respect the rights of content owners. However, SendThisFile greatly respects the privacy rights of it’s customers and seeks to provide the most convenient, secure, and reliable way to send files online. SOPA would end that.

We strongly encourage our customers to join us in supporting companies, U.S. Representatives, and U.S. Senators that oppose SOPA.

Click here to learn how you can help stop SOPA.

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How to send large email attachments with Gmail

Google error message when sending large filesGmail error message when your email attachment is too large

Gmail provides one of the best email services online. It’s free, fast, and works well most of the time. However, you will encounter a big problem when you try to send large files with Gmail. Gmail won’t send large files. In fact, Gmail limits email attachment file sizes to only 25 megabytes (megs). Try to send any files larger than that and your email will be rejected outright. So if you wish to send files larger than 25 megs, then you are going to need assistance from another service.

That’s not all, Gmail won’t let you send executable files or corrupted files either (even when the files are compressed or zipped). Here are file types that Gmail does not support: ade, adp, bat, chm, cmd, com, cpl, exe, hta, ins, isp, jse, lib, mde, msc, msp, mst, pif, scr, sct, shb, sys, vb, vbe, vbs, vxd, wsc, wsf, and wsh.

SendThisFile is here to help.

You can use SendThisFile, for free, to send large email attachments of any size. You can even send files larger than 2 Gigabytes! We won’t limit the file sizes you send and you can send any file type you wish, all without special software or training.

Here’s how it works.

  1. Enter the email address of where you want your file to go
  2. Drag and drop your file(s) into the browser window

That’s it! Your files are then uploaded to our file server and an email is sent with a download link. The entire process is protected with 128-bit encryption security and files are securely deleted when you’re finished.

SendThisFile is fast, flexible, and easy to use. 

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Five file sending features unique to SendThisFile

Comparing Managed File Transfer services can be tricky. Many sites don’t have the same feature pairings or price points. Some sites list every minor attribute and some hardly list any.

Here is how SendThisFile bests the competition:

1. No account is needed for downloads
SendThisFile is not a walled garden. When you send large files with us, your recipient does not need to have an account with us to download the file. It’s simple, to get the file they simply click the download link on the download page you emailed them.

2. All downloads are full speed
File downloads from SendThisFile are always sent fast. Your recipients will never wait in line, and they are never throttled.

3. Every plan gets a FileBox
A FileBox is a powerful way to receive large files. Each FileBox provided by SendThisFile has a unique URL (e.g., SendThisFile.com/fileboxname). Simply share your FileBox link to begin receiving large files.

4. You can send files larger than 2 gigabytes (2GB)
Our new enhanced view runs a powerful Java applet in your web browser that allows you to send files larger than 2 GB. There is no special software needed and you never leave the browser. Java is cross-platform, very stable, and is pre-loaded on nearly every operating system. You will be hard pressed to find another service that lets you send large files through your web browser.

5. Regulatory Compliance
We continually meet the most stringent governtment regulations and industry certifications. SendThisFile is compliant with HIPAA, SAS 70 Type II, PCI DSS, FIPS 140-2, and more. Fortune 500 businesses, banks, and law firms routinely trust our services to safeguard their data while in transit. Regulatory compliance is difficult to attain. If a service provider does’t mention a certification or compliance, you can be sure that they don’t have it.

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December System Update

We recently took the wraps off our latest server upgrades. Now SendThisFile customers can look forward to snappier performance with great non-English alphabet and special character handling in file names. We’ve even boosted file transfer security.

Server Upgrade

Systemwide we performed an application server upgrade. This means you now get better UTF-8 support across the entire SendThisFile system, including at the enterprise form, maximum downloads reached form, download page, and more. UTF-8 support means that non-english alphabet and special characters (e.g., Russian text or ampersands) that appear in your filename are preserved when they are uploaded to our servers. Most of our competitors will either delete these characters outright from your filename, or turn them into computer gibberish. So if you send a file via SendThisFile named “кий -%&+.doc”, it will stay that way.

Database Optimization

A big undertaking was a recent optimization of our database, which reduced our load factor by over 50%. The result? A snappier UI with quicker page loading, faster transfers, and an overall improvement to the user experience. We even increased security at the SSL layer for even more robust file protection during transfers.

Our Commitment to You

Being a top tier file transfer company for over 8 years means that you never stop improving and adding value to your service. More reliability, more features, and more security means a better product for our customers.

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“What’s your email address?”

Sharing large files can be complicated.

There is a seemingly endless number of ways to share data; FTP, Web Hosting, free upload sites, file transfer software, IM clients, file storage sites, and many more. Unfortunately the vast majority of these solutions are not practical for day-to-day use for the simple fact that you must force your file recipient to also download, install, configure, and use the same technical software or service you are using. Even if it is an online service they must create an account and sign-in just to receive your file.

It can be presumptuous and even rude to assume that your file recipient would want to take time out of their busy day to learn yet another system, and incorporate additional complexity into their workflow. This is a big reason to why using email to share file download links makes so much sense. Everyone has an email address.

SendThisFile uses your existing email address to send links to your files. If you wish to send large files, the only question you have to ask someone is…

“What’s your email address?”

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3 critical security features for Managed File Transfer

In the world of data management, there are a wide array companies and services vying to serve you. For data transfer, the best managed file transfer (MFT) companies offer strong encryption and security standards to protect your data. So it is no coincidence that these companies often cater to the needs of a business, since every company must protect its intellectual property and sensitive data from exposure to competitors and thieves. The good news is that the same advanced protection methods that are required for the data transfer of a business is also beneficial for individuals.

So which security aspects are the most important for all MFT customers? In short it’s secure sign-in, encrypted transfers, and encrypted file storage. It is simple, any MFT company not offering these capabilities is not protecting it’s customers.

Secure Sign-in

By definition, every MFT company offers their Software as a Service (SaaS) via a publicly accessible website. This gives the advantage of great accessibility to customers so that no matter where they are in the world, they may access the service. This also means that any unprotected activity on the website is susceptible to hacking. HTTPS will protect you while you use the service. A simple username and password will lock the door to your account, but if they are not encrypted in a HTTPS protocol then a user signing-in on a public Wi-Fi network could have their account exposed. Without HTTPS, accessing a website is akin to shouting your ATM card number and password to your banker in a crowded movie theatre. Using HTTPS is like whispering your ATM card number and password to your banker in a soundproof vault.

Encrypted Transfers

Once you are securely accessing a MFT website with HTTPS your username, password are protected. When a file begins to travel from your computer to the MFT’s file server it is now going to a different place on the internet. This is because file transfers are handled by a different web server than the MFT website. Since it’s going to a different location, this communication transfer must also be encrypted otherwise the data could be intercepted or exposed. These encrypted transfers use a process called secure socket layer (SSL). Using encrypted communication transfers will protect your files while they upload and download. It’s the online equivalent to using an armored car to move your files around.

Encrypted File Storage

Now that you have safely signed-in and transferred your files to the file server you are relying on the MFT provider to keep them safe. Any good MFT service will encrypt these files for you on the file server. If an intruder is somehow able to penetrate the MFT’s file server, any files they access would be effectively scrambled and unusable. Encrypting files while they are in storage is like putting your data in a lock box while it is in an armored car. Each additional security layer helps to keep you safe.

Click here to learn how SendThisFile uses the latest technology to keep customers’ data safe and protected.
SendThisFile lets you send large files to anyone, anywhere.

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Exclusive Video Preview

They say it is often easier to foster understanding by showing how something works than by describing it. This is especially true if you have ever had to talk to someone about how to use a website over the phone.

To help new users and the uninitiated understand what we do, we have created a new Introduction Video. So watch our exclusive video preview below, which will be going up shortly on our homepage.

We feel this video captures the excitement we have for file sharing. If you enjoy using our service, please share our video with your friends and co-workers.

You can never have too much of a good thing.

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