Author Archives: admin

How to setup a Filebox

What is a FileBox? A FileBox is a sophisticated webform that may be hosted on a web page of your choosing (user setup required). The FileBox allows people to send large files to you and monitor file completion status at … Continue reading

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How to Send a File Fast

This article will outline the different aspects of a file transfer speed, what factors influence it’s performance, and how to best optimize for the fastest possible transfer. The speed at which your file will transfer is determined by your maximum … Continue reading

Posted in Downloading Files, F.A.Q., Getting Started, Sending Files, Troubleshooting | Leave a comment

How to Send a File

Follow the steps below to begin the first step in sending a large file, which is the secure upload of your file to our servers for distribution to your recipient(s). Easily send files by entering one recipient’s address in the … Continue reading

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How to prevent file transfer interruptions

File transfers can be interrupted for a variety of reasons. If a transfer is interrupted your file will not be successfully delivered. Follow these tips to prevent file transfer interruptions Use our new Java powered applet where you can pause … Continue reading

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Display an Enterprise Branded Form on your website

Host your form on the SendThisFile website, there is no need to involve a programmer or an administrator. Optionally, you may embed our form in your own website. To embed an Enterprise Branded Form take our HTML code and publish … Continue reading

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How to Customize ‘Incoming File’ Notification Emails

Changing the Default From and Subject Box Text Click on the my account button on any page. Enter the default text you want to appear in the From box. Enter the default text you want to appear in the Subject … Continue reading

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Create a desktop shortcut to ‘Send Files’

Follow the each step below to create a desktop shortcut in Windows that will allow quick access to your ‘Send Files’ page. Create the shortcut Log in to your SendThisFile account Click on the Send Files menu option Left-click on … Continue reading

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How to configure Secure SMTP

Secure Simple Mail Transfer Protocol (SMTP) allows your SendThisFile email to originate from your email address instead of files@sendthisfile. This will ensure that your important file transfer emails are much less likely to wind up in your recipients SPAM folders. … Continue reading

Posted in Email Notifications, Enterprise Plans, Security | 1 Comment

How to change your sign-in email address

From time to time you may need to change the email address you use to sign into SendThisFile. Follow these steps to change your sign-in email account information. Navigate to www.sendthisfile.com and Sign-in to your account Go to My Account … Continue reading

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How to add your logo to an Enterprise Branded Form

Enterprise customers have the option to customize their Enterprise Branded Form with their logo. This allows you to further integrate your brand into the SendThisFile service. Follow the steps below to replace the SendThisFile logo with your company logo or … Continue reading

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