Topic : F.A.Q.

Getting Started Guide: Enterprise & Dedicated Server

Congratulations on signing up for a SendThisFile Starter Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account. Continue reading

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Getting Started Guide for Business Plans

Congratulations on signing up for a SendThisFile Business Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account. Continue reading

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Getting Started Guide for Pro Plans

Congratulations on signing up for a SendThisFile Pro Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account. Continue reading

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Getting Started Guide for Starter Plans

Congratulations on signing up for a SendThisFile Starter Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account. Continue reading

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An in depth overview on My Files

This is an overview of the My Files feature with SendThisFile. The My Files section allows you to manage the files that you’ve been sending with your account on a per file basis. It can be extremely useful when wanting to make sure that you have the right files available at the right times. Continue reading

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How To Use the New Enhanced Upload Page

This is an in depth look at the new SendThisFile Enhanced Upload Page. This is the newest way for you to send files with your SendThisFile account, as it has additional features that are not found on the Classic Personal File Sending Page. Most notably you have the ability to send files, in your internet browser, that are larger than 2 gigabytes & you have the ability to pause and resume uploads – both are requests that we have received from our customers for quite some time. In this article we will go over how to get to and use the Enhanced Upload page, as well as go over a few features that it has. Continue reading

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How do I cancel my account?

Paid Accounts For cancellation instructions for PAID subscriptions please go to the ‘Canceling Your Subscription Online’ section of the SendThisFile Subscription Agreement. Free Accounts To cancel a FREE account, use the ‘Contact Us‘ link at the top of any page … Continue reading

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Enterprise Branded Upload Form Overview

This is an in depth overview of how Administrators and Users work with your SendThisFile Enterprise Account. Here you will find out how to set up administrators and users, what they can and can’t do, and how to best use them for your Enterprise Account. Continue reading

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Branded Email Setup

This is an in depth overview on how to set up a Branded Email for your SendThisFile account which will rebrand your outbound notification emails as if they came from your server. Here we will find where to add a Branded Email, how to set it up, and go over the customization features you have. Continue reading

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FileBox Overview

This is an in depth overview of the FileBox with SendThisFile. Here we’ll go over how to use the page to directly send files to your recipients and additional options that you have at your disposal. Continue reading

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