Topic : F.A.Q.
FileBox Overview
This is an in depth overview of the FileBox with SendThisFile. Here we’ll go over how to use the page to directly send files to your recipients and additional options that you have at your disposal. Continue reading
Posted in F.A.Q., FileBox, Getting Started
Leave a comment
Personal Sending Page
This is an in depth overview of the personal file sending page with SendThisFile. Here we’ll go over how to use the page to directly send files to your recipients and additional options that you have at your disposal. Continue reading
Posted in F.A.Q., Getting Started, Sending Files, Troubleshooting
Tagged meter, Personal, Personal Sending Page, recipient, Send file, Sending files, upload
Leave a comment
Set up an administrator on an Enterprise Branded Form
This is how you add an administrator to an Enterprise Branded Form. Continue reading
What’s New with SendThisFile?
We are continually tweaking settings, adding new features and making SendThisFile the best place to manage your file transfers. Your suggestions are very important to us and we carefully consider all of your comments. We will update this space with the latest … Continue reading
Posted in F.A.Q.
Leave a comment
How to use transfer logs
How to pull logs from your Branded Upload forms Continue reading
How to upgrade your account
SendThisFile allows you to the power to upgrade your account at any time. Simply choose the plan that is right for you. Follow these steps to upgrade your account: Sign-in to your SendThisFile account. Go to ‘My Account’ located in … Continue reading
Upload file size is larger than on my computer
The current hypertext transfer protocol (HTTP) only allows us to estimate the size of the large file that is being uploaded. Our estimates can be as much as 50K bytes too large. As long as the number of bytes is … Continue reading
Posted in F.A.Q.
Leave a comment
UTF-8 File Naming Issues
UTF-8 encoding is available in the file download webpage to preserve filename text for non-latin languages (e.g. Russian, Asian) and other special characters (e.g. “%”). To enable UTF-8 encoding, click the ”international” hyperlink instead of the filename hyperlink. Users who click … Continue reading
Posted in Downloading Files, F.A.Q.
Leave a comment
My recipient told me my files have ‘expired’
The files that are uploaded will normally remain on our server for the time periods shown under the File Transfer Feature Chart. After that, anyone who tries to download the file will receive a message saying the file has expired. Note: … Continue reading
Posted in F.A.Q.
Leave a comment
Send a file larger than what Internet providers allow
My ISP only allows email attachments up to 2 MB. Can you transfer this 11 MB picture file for me? Continue reading
Posted in F.A.Q.
Leave a comment
