Topic : F.A.Q.
Is my file secure when I’m transferring files online?
Yes, to keep your data safe SendThisFile utilizes 128-bit SSL encryption security for all accounts during file transfers during uploading and downloading of your data. While your file is temporarily stored in our system, Business and Enterprise plans have the option of … Continue reading
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How do I transfer large files to multiple recipients?
We only allow non-Enterprise accounts to specify one recipient per upload to prevent spammers from using the SendThisFile free file sharing service. We realize this makes it a bit more inconvenient for everyone, but we feel it’s worth it in … Continue reading
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I left and came back to my upload and it has quit
If you want to surf the Internet while you’re uploading a file, click on “File: New: Window” (in Microsoft Internet Explorer) and use the new browser that opens to surf the Internet. Continue reading
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How do I get another verification email?
Go to the “Login and Send” section. Log in using the email address and password with which you initially registered. Another verification e-mail will automatically be sent to you.
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I can’t remember my password. Can you send it to me?
If you have lost or forgotten your password you must reset your password. Click the link below and enter the email address associated with your account. Click Here To Reset Your Password Note: For security reasons SendThisFile will not fax, … Continue reading
Posted in F.A.Q., Troubleshooting
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How to Send a File Fast
This article will outline the different aspects of a file transfer speed, what factors influence it’s performance, and how to best optimize for the fastest possible transfer. The speed at which your file will transfer is determined by your maximum … Continue reading
How to prevent file transfer interruptions
File transfers can be interrupted for a variety of reasons. If a transfer is interrupted your file will not be successfully delivered. Follow these tips to prevent file transfer interruptions Use our new Java powered applet where you can pause … Continue reading
Posted in F.A.Q., Sending Files, Troubleshooting
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Create a desktop shortcut to ‘Send Files’
Follow the each step below to create a desktop shortcut in Windows that will allow quick access to your ‘Send Files’ page. Create the shortcut Log in to your SendThisFile account Click on the Send Files menu option Left-click on … Continue reading
Posted in F.A.Q., Getting Started
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How to change your sign-in email address
From time to time you may need to change the email address you use to sign into SendThisFile. Follow these steps to change your sign-in email account information. Navigate to www.sendthisfile.com and Sign-in to your account Go to My Account … Continue reading
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How do I send a file larger than 2 GB?
Modern web browsers limit file sizes that can be sent to 2GB. SendThisFile provides customers a few different ways to send a file over 2 GB in size. 1) Use our new in-browser, Java powered applet We have a new … Continue reading
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