Topic : F.A.Q.

I left and came back to my upload and it has quit

If you want to surf the Internet while you’re uploading a file, click on “File: New: Window” (in Microsoft Internet Explorer) and use the new browser that opens to surf the Internet. Continue reading

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How do I get another verification email?

Go to the “Login and Send” section. Log in using the email address and password with which you initially registered. Another verification e-mail will automatically be sent to you.

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I can’t remember my password. Can you send it to me?

If you have lost or forgotten your password you must reset your password. Click the link below and enter the email address associated with your account. Click Here To Reset Your Password Note: For security reasons SendThisFile will not fax, … Continue reading

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How to Send a File Fast

This article will outline the different aspects of a file transfer speed, what factors influence it’s performance, and how to best optimize for the fastest possible transfer. The speed at which your file will transfer is determined by your maximum … Continue reading

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How to prevent file transfer interruptions

File transfers can be interrupted for a variety of reasons. If a transfer is interrupted your file will not be successfully delivered. Follow these tips to prevent file transfer interruptions Use our new Java powered applet where you can pause … Continue reading

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Create a desktop shortcut to ‘Send Files’

Follow the each step below to create a desktop shortcut in Windows that will allow quick access to your ‘Send Files’ page. Create the shortcut Log in to your SendThisFile account Click on the Send Files menu option Left-click on … Continue reading

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How to change your sign-in email address

From time to time you may need to change the email address you use to sign into SendThisFile. Follow these steps to change your sign-in email account information. Navigate to www.sendthisfile.com and Sign-in to your account Go to My Account … Continue reading

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How do I send a file larger than 2 GB?

Modern web browsers limit file sizes that can be sent to 2GB. SendThisFile provides customers a few different ways to send a file over 2 GB in size. 1) Use our new in-browser, Java powered applet We have a new … Continue reading

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How long will my large file upload or download take?

It depends on the type of connection you have to the Internet. Here are some formulas you can use to make a rough estimate. b = bits (there are eight bits to a byte) B = bytes (file sizes are … Continue reading

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