How to configure Secure SMTP

Secure Simple Mail Transfer Protocol (SMTP) allows your SendThisFile email to originate from your email address instead of files@sendthisfile. This will ensure that your important file transfer emails are much less likely to wind up in your recipients SPAM folders.

As a bonus, this feature allows SendThisFile to be fully compatible with third-party email systems that require secure connections, such as Gmail.

Secure SMTP enables your IT department to log file transfer emails from SendThisFile through your email servers for record keeping and auditing purposes.  You will even be able to run the emails through your own spam filters.

How does Secure SMTP work?

Behind the scenes, Secure SMTP utilizes SSL to allow your SendThisFile email to be sent from your own email server instead of from the SendThisFile email server.  However, each user must set up this feature.

Which plans gets Secure SMTP?

Check individual plans for more details.

Configuring Gmail for Secure SMTP

Follow these steps to enable SMTP communication through Google’s Gmail email service.

Sign-in to your SendThisFile account.

Navigate to ‘My Account’ then ‘SMTP Settings’.  In the “Add a server:” section, there is a field labeled “Host name”

In the “Host Name” field, type smtp.gmail.com, then Click the green plus sign.

You should now see “smtp.gmail.com” displayed under the “SMTP servers you have already setup:” section

Under “SMTP Server Authentication” section, enter the following data.

Under “Default”, select Yes

This sets your outgoing emails to use this email service and associated email address.

Under “Active”, select Yes

This field allows you to toggle using SMTP on and off.

Enter in your Gmail account login data in the “User Name” (ex. email@domain.com) and “Password” fields

In the Port field, Enter 465

Check the “Secure (SSL/TLS)” checkbox to enable encryption for emails.

Note: encryption will only work if supported by Gmail.

Click Save to save your settings

In the “SMTP servers you have already setup:” section, next to “smtp.gmail.com”, Click test.

If setup correctly you will see the following  confirmation message

“Success! Please verify that your email server has properly forwarded our test message to your email address.”

Check your Gmail email inbox for a confirmation message.

If setup incorrectly, you will see a red error message.  Ensure you are using the correct host name, username, password and/or port data.

You have now successfully set up Secure SMTP! All email notifications will now come from the email address you have set up.

Configuring Outlook for Secure SMTP

Follow these steps to enable SMTP communication through Microsoft Outlook email program.

Sign-in to your SendThisFile account.

Navigate to ‘My Account’ then ‘SMTP Settings’.  In the “Add a server:” section, there is a field labeled “Host Name”

In the “Host Name” field, type in your SMTP host name (example “smtp.east.cox.net”), then click the green plus sign.

In Outlook 2010, Click “File”, “Account Settings”, then “Account Settings”, Double click the email address that you wish to use, next to the Outgoing email server (SMTP), is your SMTP Host Name.

You should now see the SMTP host name entered displayed under the “SMTP servers you have already setup:” section

Under “SMTP Server Authentication” section, enter the following data

Under “Default”, select Yes

This sets your outgoing emails to use this email service and associated email address.

Under “Active”, select Yes

This field allows you to toggle using SMTP on and off.

Enter in your server account login data in the “User Name” (ex. email@domain.com) and “Password” fields

In the Port field, Enter 25

Note: the port value varies by email server, check with your email service provider for the correct value.

Check the “Secure (SSL/TLS)” checkbox to enable encryption for emails.

Note: Encryption will only work if supported by your email service.

Click Save to save your settings

In the “SMTP servers you have already setup:” section, next to the Host Name that you have entered (example “smtp.east.cox.net”), click Test.

If setup correctly you will see the following confirmation message

“Success! Please verify that your email server has properly forwarded our test message to your email address.”

Check your Outlook email inbox for your confirmation message.

If setup incorrectly, you will see a red error message.  Ensure you are using the correct host name, username, password and/or port data.

You have now successfully set up Secure SMTP! All email notifications will now come from the email address you have set up.

Configuring Microsoft Online Exchange for Secure SMTP

Follow these steps to enable SMTP communication through Microsoft Online Exchange from www.microsoftonline.com.

Sign-in to your SendThisFile account.

Navigate to ‘My Account’ then ‘SMTP Settings’.  In the “Add a server:” section, there is a field labeled “Host name”

In the “Host Name” field, type in mail.global.frontbridge.com, then click the green plus sign.

You should now see “mail.global.frontbridge.com” displayed under the “SMTP servers you have already setup:” section

Under “SMTP Server Authentication” section, enter the following data

Under “Default”, select Yes

This sets your outgoing emails to use this email service and associated email address.

Under “Active”, select Yes

This field allows you to toggle using SMTP on and off.

Enter in your Microsoft Online Exchange account login data in the “User Name” (ex. email@domain.com) and “Password” fields

In the Port field, Enter 25

Check the “Secure (SSL/TLS)” checkbox to enable encryption for emails.

Note: encryption will only work if supported by Yahoo! Mail Plus.

Click Save to save your settings

In the “SMTP servers you have already setup:” section, next to “smtp.gmail.com”, click Test

If setup correctly you will see the following  confirmation message

“Success! Please verify that your email server has properly forwarded our test message to your email address.”

Check your Microsoft Online Exchange email inbox for a confirmation message

If setup incorrectly, you will see a red error message.  Ensure you are using the correct host name, username, password and/or port data.

You have now successfully set up Secure SMTP! All email notifications will now come from the email address you have set up.

Configuring Yahoo! Mail Plus for Secure SMTP

In the United States Yahoo! does not offer SMTP for their free account.  To enable SMTP users must upgrade their free account to a Yahoo! Mail Plus service for a monthly recurring fee.

Follow these steps to enable SMTP communication through Yahoo! Mail Plus email service.

Sign-in to your SendThisFile account.

Navigate to ‘My Account’ then ‘SMTP Settings’.  In the “Add a server:” section, there is a field labeled “Host name”

In the “Host Name” field, type in “plus.smtp.yahoo.com”, then click the green plus sign.

You should now see “plus.smtp.yahoo.com” displayed under the “SMTP servers you have already setup:” section

Under “SMTP Server Authentication” section, enter the following data

Under “Default”, select Yes

This sets your outgoing emails to use this email service and associated email address.

Under “Active”, select Yes

This field allows you to toggle using SMTP on and off.

Enter in your Yahoo! Mail Plus account login data in the “User Name” (ex. email@domain.com) and “Password” fields

In the Port field, Enter 465

Check the “Secure (SSL/TLS)” checkbox to enable encryption for emails.

Note: encryption will only work if supported by Yahoo! Mail Plus.

Click Save to save your settings

In the “SMTP servers you have already setup:” section, next to “plus.smtp.yahoo.com”, click Test

If setup correctly you will see the following  confirmation message

“Success! Please verify that your email server has properly forwarded our test message to your email address.”

Check your Yahoo! Mail Plus email inbox for a confirmation message.

If setup incorrectly, you will see a red error message.  Ensure you are using the correct host name, username, password and/or port data.

You have now successfully set up Secure SMTP! All email notifications will now come from the email address you have set up.

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