How to Customize ‘Incoming File’ Notification Emails

Changing the Default From and Subject Box Text

  1. Click on the my account button on any page.
  2. Enter the default text you want to appear in the From box.
  3. Enter the default text you want to appear in the Subject box.
  4. Click on update.

Basic Set-up for Customizing the Body (Paid Accounts Only)

  1. Click on the send this file button on any page.
  2. Click on the Custom Email link.
  3. Enter a name for the template in the What would you like to call this template? box.
  4. Click on the Add button. The template is now visible at the top of the screen in the Select the email you wish to modify:”" box. The customization and update boxes appear. The What would you like to call this template? box allows for a name change, or the ability to use an existing template as a model for another template. The text and prompts appear in the next group. The HTML codes for the default Notification Email appear in the HeadHeader and Footer boxes.

Rename or create a new template (Paid Accounts Only)

  1. Change the name in the What would you like to call this template? box.
  2. Change the name of the template by clicking on the Update button –or — click on the Add button to create a new template, using the existing template as a a master.

Customize the text and prompts (Paid Accounts Only)

  1. Five prompts can be changed: Sent by messageRetrieve file promptRetrieve file linkTransfer ID message and Expired message.
  2. To change any of the text or prompts, simply delete the text in the box you want to change and enter your own text.
  3. To see the changes, first click on the Update button located on the bottom of the page, then click on theView button located in the Select the email you wish to modify: box.

About the Structure of an “”Incoming File”" Notification Email

  1. The Head is the equivalent of the Head section on an HTML page. This area is for meta tags and other HTML coded set-up instructions. If plain text is placed in this area, it will appear above the header in a finished Notification Email.
  2. The Header is meant to be the highest, visible part of a Notification Email. Everything from the “”SendThisFile”" logo to the two horizontal black lines that outline the message area are in theHeader area in the sample Notification Email.
  3. The Footer area starts with the text, “”You can also easily sign-up for a Free Account at any time:”" and includes everything from there to the bottom of the Notification Email
  4. To see the changes, first click on the Update button located on the bottom of the page, then click on theView button located in the Select the email you wish to modify: box.

Updating an Existing, Customized Notification Email (Paid Accounts Only)

  1. Put the new information in the appropriate box.
  2. To fix the changes, click on the Update button located on the bottom of the page.
  3. To see the changes, click on the View button located in the Select the email you wish to modify: box.

Removing a Notification Email Template (Paid Accounts Only)

  1. Click on the Remove button located next to the template you want to remove in the Select the email you wish to modify: box.
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