How to use transfer logs

SendThisFile allows you to review file transfer history on your Enterprise Branded Form, giving you the ability to analyze the details of your uploaded and downloaded files.

Follow these steps to pull your Enterprise Branded Form logs:

1.  Sign in to your SendThisFile account.

2.  Go to ‘My Account’ located in the navigation bar.

3.  Click ‘Enterprise’ on the menu bar.

4.  Click ‘Logs’ on the sub menu bar.

5.  In the empty field enter the email address you want the logs sent to.

6.  Choose the upload form you want, the month, and whether you want the logs for uploads, downloads, or both.

7.  Click the green ‘Continue’ button.

Each activity log will appear under the “Report Queue Log” section with an icon next to it indicating it’s status.

Note: You only need to click the ‘Continue’ button once!  Every time you click ‘Continue’ a new log will be emailed to you.

All logs will arrive in your email’s inbox from support@sendthisfile.com.  Be sure to check your spam folder for wayward emails. Add this email address to your email program�??s address book to ensure future email delivery.

Attached to the email will be a .csv file for you to download and save.

 

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