Getting Started Guide for Business Plans

Congratulations on signing up for a SendThisFile Business Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account.

First off let’s get signed in. The sign in processes is the same regardless of account – go to and click on User Sign-in in the upper right hand corner of the screen. Next enter in your email address and password. If your email/password combination is correct you will see a confirmation screen with a big green ‘Continue’ button, click the button.

You will then be taken to your account home page. This is the location where you can maintain your account information such as your log in email address and password, your payment information, and your past billing receipts.

At the bottom of the page you will see your bandwidth usage for the month. This is important because you can monitor it in real time, this helps ensure you are on the correct plan for your usage. Remember, should you get close to going over you can always upgrade your plan; these changes take place immediately and help you control your costs by not paying overages. You can also view your usage history for referencing purposes. The monthly bandwidth limit for a Starter Plan is includes uploads and downloads.

Sending Files

If you are like most SendThisFile customer you probably need to send a file right after you sign up! Here is an in depth overview of the Personal File Sending page which is the the primary way you will be sending files with your SendThisFile account.

SMTP Settings

Next we recommend that you set up your account so that the email notifications that are sent to your recipients originate from your email address as opposed to having them come from This helps your recipients notice the emails and get to the files in a more timely fashion. Click here for a step by step guide to setting up your SMTP settings.


The next feature we would recommend you set up, if you require it, is your FileBox. The FileBox is an extremely useful feature as it allows individuals to send you files with out having to have a SendThisFile account. If you are needing such a set up, please click here for an in depth overview.

My Files

The My Files section is very valuable for managing your files after you’ve sent them. In this section you can increase the download limit, see who and when your files have been downloaded, and even forward an unexpired file to another recipient without uploading it again! For a step by step guide to the My Files section – click here.


If at any point you would like additional help and clarification on all that you can accomplish with your SendThisFile Starter Plan – please contact us here!


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