Last Updated: September 22, 2016
This Statement covers SendThisFile's treatment of personally identified information that we collect when you are on the SendThisFile website, and when you use our services. This Statement also covers our treatment of any personally identified information that our business partners share with us.
This Statement does not apply to the practices of companies that SendThisFile does not own or control, or to individuals that SendThisFile does not employ or manage, including operators of websites to which you may link from the SendThisFile website. This Statement also does not apply to any offline collection of personally identified information, or the treatment of the same when such information is collected outside of the SendThisFile website.
What information do we gather?
The only individually identified information that we collect about you is that which you choose to share with us during registration, when using our products and services, or when responding to offers from SendThisFile or from our business partners.
This information includes:
- Email address: See "Email Communications" below
- Billing information
- First and last name: Used for credit card processing
- Business name: Used for credit card processing
- Street, City, State, Zip, Country: Used for credit card processing
- Credit card number and expiration: Used for credit card processing
We also collect information about aggregate site usage. Statistics that we gather about unique visits, referring URLs, repeat visits and page views are all based on IP address, and are not associated with your personal information.
Why do we ask for personal information about you?
In order to use the SendThisFile service, users must set up individual accounts. This requires the completion of a registration form. This information is used to identify the specific individual utilizing the SendThisFile service. Users may provide optional identifying information, demographic information, and unique identifiers to enable us to provide a more personalized experience on the site.
We share aggregate information (information that is not specifically identified to you) with our partners and advertisers. We will not share your personally identified information with any third party, unless we tell you otherwise when we collect the information, you have consented by "opting in" to being contacted by SendThisFile, its third party partners or advertisers, or we have informed you of a change to our Statement so that you can then choose to opt out. We will give you a way to "opt out" of being contacted by SendThisFile.
In short, the information you provide us can help us to understand how to make our website more convenient and useful to our audience.
We also collect information about aggregate website usage. Statistics that we gather about unique visits, repeat visits and page views are all based on IP address, not on your individual activities.
The information we gather is supplemented with information provided by third party sources, and may be used to derive additional data to enhance our databases. For example, zip code information you provide may be used to derive city and state information or may be used to add demographics data.
How do you update the information you provided during registration?
You have the right to access, update and correct the personally identified information you shared with us during registration. In order to do so, sign into your member account on the website using your member ID and password. Once signed in, click on the "my account" link, and follow the steps to edit your member information and to confirm your changes
Periodically, we will use your provided email address for the following:
- To communicate with you concerning your account for an informational, as opposed to promotional, purpose.
- To send you informational and promotional materials that you elect ("opt-in") to receive.
Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us.
Unsubscribing - You can unsubscribe or change your subscription to our marketing emails at any time. Simply click the unsubscribe link that appears at the bottom of your email to modify your subscriptions online.
In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, SendThisFile, Inc. is potentially liable.
SendThisFile may, from time-to-time use the names of businesses that have accounts with SendThisFile in SendThisFile's marketing or advertising materials, in order to show prospective customers the types of businesses that have accounts with SendThisFile. If you do not want SendThisFile to use your company name in this manner, send an email to and so state. We will send you a confirmation email. Make sure that you receive the confirmation email so as to assure that the transaction was completed.
The first type of cookie has no personal information attached to it and is used to count unique users. That cookie can also be used for advertising purposes by SendThisFile, its business partners and advertisers, for serving and delivering advertising campaigns to control frequency of exposure, or to target by domain name, time zone or geographic location.
For any user who subsequently registers with our site, we replace the first type of cookie with a user identified cookie, which we continue to use for unique user counting as well as advertising targeting, but that cookie may now also include personally identified information. This cookie allows you to access all of your personalized areas of the website without having to log on multiple times.
Lastly, there may be a third party cookie in SendThisFile emails that is generated by our business partners or advertisers when they sponsor emails to promote their products and services.
SendThisFile may amend this Statement from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice in this Statement or in other locations on our website or by sending you an email to inform you of an updated Statement, at our choice. We encourage you to periodically review this Statement to stay informed about how we are protecting the personal information we collect. Your continued use of the SendThisFile website constitutes your agreement to this Statement and any changes to it.
EU-US Privacy Shield
Attn: EU-US Privacy Shield Complaints
2250 N. Rock Rd. Ste. 118-136
Wichita, KS 67226-2331
Fax: 316-925-5261, Attn: EU-US Privacy Shield Complaints
SendThisFile, Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
SendThisFile, Inc. has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.